Shaw Contract | Shaw Hospitality – Los Angeles Market

Shaw Contract | Shaw Hospitality is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwellings; supporting the spaces in which we work, learn, live, play, and heal.

The specific responsibilities of our Hospitality Account Managers include daily sales calls on existing customers. Must present products to architects, designers, end-users, and other users. New end-use business development skills are preferred. Additionally, he or she must continually prospect for viable new accounts while developing a key awareness of what is happening within the Los Angeles market.


  • Hospitality strategic account sales
  • Strategic direction, channel management, sales deployment, and training with all commercial selling companies and brands.
  • Provide leadership and lateral influence throughout Shaw Industries related to hospitality selling, marketing, and administration activities.
  • Relationship management representing Shaw Industries for all major hospitality contracts/agreements and other trade-related activities.
  • Establish new Global Accounts in the Hospitality segment per definition.
  • Expand sales with existing Global Accounts in the Hospitality segment.
  • Track and communicate all other end-user involvement in addition to formalized targets and registered Global Accounts in the Hospitality segment.
  • Achieve Global Account Sales Revenue increase budgeted.
  • Achieve total Global Account Sales Revenue with Global Accounts budgeted.
  • Begin business development, research, and profile targets in the Hospitality segment.
  • Expand our base of national and regional Hospitality accounts with focus on Hotel Brands, Hotel Owners / Developers and Hotel FF&E Purchasers.
  • Review associated targets with each related RVP/DVP every quarter.
  • Expand relationships, communication and engagement with RVPs and TMs across both brands. Effectively utilize the sales organization as multipliers
  • Work closely with brand marketing and segment directors to obtain products and marketing for accounts in this segment.
  • Research and understand our market share and main competitors in the Hospitality segment.
  • Research and network in related trade associations and events.
  • Move the Hospitality selling process through the sales organization through sales communication, sales training, marketing and tracking.


  • Three or more years of commercial industry experience
  • Candidate living in or familiar with the Los Angeles market
  • Working with End User Strategic Accounts, preferably in the Hospitality Segment
  • Strategic Accounts selling experience with sales performance growth history
  • Leadership and Lateral influence skills necessary
  • Strong Communication & Computer Skills
  • High school Diploma/GED or bachelor’s degree

Required Competencies:

  • Build Trusting Relationships
  • Influence Others
  • Execute Action Plan
  • Build Customer Satisfaction
  • Initiate Action
  • Adapt and Change

Although our highly distributed workforce can be found around the globe, Shaw Contract is based out of Cartersville, Georgia in our new highly sustainable, world-class Create Centre facility, which is home to product development and marketing for our commercial division, demonstrating our commitment to hiring the best talent. We hire humble, collaborative and ambitious people and give them endless opportunities to grow and succeed. Shaw Contract is the commercial design brand for Shaw Industries Group, Inc., a vertically integrated manufacturer that supplies carpet, hardwood, laminate, resilient, tile & stone flooring products and synthetic turf to residential and commercial markets globally. Headquartered in Dalton, Georgia, and with manufacturing in the United States, Scotland, Mexico and China, Shaw is a subsidiary of Berkshire Hathaway, Inc. with more than $4.5 billion in annual sales and 23,000 associates worldwide.

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Interested candidates, please reply to:

Company Name: Shaw Contract
Contact Email:
City: Los Angeles
State: CA
Country: USA
Job Title: Hospitality Account Manager
Job Type: Full-Time
Must Manage Others: No
Date Published: November 1, 2023